Today, hundreds of products that Bewis produced fully meet the needs of various types of inertial attitude measurement. It plays an important role in the fields of national defense, military, transportation, engineering machinery, aerospace, energy and power, and medical equipment.
In the process of using the sensor, for different application scenarios, Bewis's after-sales engineers will improve the instruction video of product use, and provide corresponding technical services in a timely manner to ensure that customers use it correctly and efficiently.
The customer purchased the BWM426-485 inclinometer and used 485 to USB serial cable to debug on the computer. First, the customer consulted the version of the debug software and how to use it. At present, we provide customers with the common protocol debug software 3.0.1. Customers can also download it from the technical service section of the official website.
The device address of the debug software of the ordinary protocol can be obtained automatically. If the address is not automatically obtained, it is ly a wiring problem. We can check the power supply , and then check the 485 serial port wiring. The customer connected the flight plug by himself, and requested the customer to take a picture for confirmation. From the picture, it can be found that the customer connected the 485AB line incorrectly, and should connect the 485 yellow line to TR + and the green line to TR-. Normal after instructing the customer to correct.
Similar after-sales types are more common. In the use of products and debug software, customers' actual problems are often different from the theoretical ones. Find problems in time to effectively solve problems.
The customer connected the wrong wire in the picture, the correct connection method should be yellow to TR + and green to TR-
The customer below uses the BWK218-420-232 product, and feedback that the debug software can automatically obtain the address, and the current measurement is also normal, but the debug software has no reading. First according to the normal judgment of the current, the sensor works normally, and the debug software does not read. It can be judged that it is a wiring problem.
After the customer connect the serial port ground and the power supply negatively, it can be used normally.
If you have any questions during use, please contact Bewis official after-sale service in time. We will serve you wholeheartedly.